Terms & Conditions

Welcome to Toscani Online!

By accessing this website you agree to be bound by the terms and conditions. 

If you do not agree to all of the terms and conditions you should not use this website. 

In the terms in conditions Toscanionline is referred to as "we" "us" or "our".

From time to time Toscanionline may make changes to the terms and conditions effective immediately. 

It is your responsibility to make yourself aware of the new terms and conditions and your continued use or access to our website signifies your acceptance of the updates and modifications. 

$15 off first order applies to orders over $100.


The use of our website it at your sole risk. We do not represent or warrant that the information contained in the website is current, error free, secure, timely, or uninterrupted.

We will not be liable for any interruption of business, loss of content, non-delivery of data, or computer virus.

We accept no responsibility for loss, or damages caused to you, your hardware, or software by the use of our website. 

We may remove part or whole of the website at any time without liability. 

You Agree that you will be personally responsible for your communication and activity on our website. 

Our website may contain links to other websites or information provided by a third party to which you use at your own risk.

We can make no warranties or representations in regards to the contents or privacy of third party links as we have no control over their individual content. 

Promotions and special offers advertised by Toscani Online may differ to those offered in our stores. Likewise, the brands located in-store may differ to those offered by Toscani Online.

Privacy policy

Toscani is committed to protecting your privacy. By accessing our website you acknowledge that you have read and accepted the terms stated in our privacy policy. 

If you do not agree with any part of this policy you may not use our website. If you have purchased from Toscani previously, we may hold personal information including your name, address, email address, and phone number as well as the details of the pieces purchased by you. 

These details may be used to send you information about relevant products and also to notify you of upcoming events and promotions. 

Any of your details collected from an enquiry by you may be held by us to communicate with you in the future concerning information that you may be interested in. 

It is our usual practise to collect personal information by conversing directly with you or through sales, marketing, website and event registrations. 

Sometimes we collect personal information from a third party if you have consented or from public sources such as websites or telephone directories. We do not collect personal information if you just browse this website. Websites only use session cookies during a search query of the website. When you close your browser a session cookie is destroyed and no personal information is kept which might identify you to us in the future. 


We only use your personal information for the purposes for which you give it to us and for related, internal management purposes.

We do not give information about you to government agencies, organisations or anyone else unless one of the following applies:

  • You have consented;
  • you'd expect us to or we have told you we will;
  • it is required or authorised by law ;
  • it will prevent or lessen a serious and imminent threat to somebody's life or health; or
  • The disclosure is reasonably necessary for law enforcement or for the protection of public revenue.
  • We analyse non-identifiable website traffic data to improve our services.

Your choices

  • You may access personal information that we hold about you or you can ask us to correct personal information we hold about you.
  • If you are on one or more of our email lists you may opt out of further contact from us by clicking the unsubscribe option in all emails.

If the personal information we hold about you is no longer needed for the purposes stated in this privacy policy we will take all reasonable steps to remove your personal information. 

Your security

We do not accept any reasonability for damage to your own computer through accessing this website or a third party linked website. 

Protecting your own computer is your responsibility and you must take your own steps to ensure that you have adequate protection in place to avoid the risks of viruses, other forms of interference or changes to your own computer. 

You must not hack into, or disrupt, in any way the operation of our website. 

Intellectual property

All copyright featured on the Toscani website is owned by us. You may not reproduce, publish, license, upload, transmit, display, copyright, distribute, post, use or modify our trademarks in any way including for publicity, advertising, of any distribution without written consent from us first. 

You are responsible for obtaining consent from us before using any copyright on the Toscani online website. 

Unless agreed in writing, access to our website is for personal use only and may not be used to on sell information for commercial reasons. 

You may not redistribute, sell, disassemble, decompile, or otherwise reduce software without written consent from us. 


When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. 

Furthermore, all of the sensitive customer data is protected by several layers of encryption and several layers of security to prevent unauthorized access. This ensures that you will be happy with the security of your transaction. All credit card payments are processed securely through the ANZ payment gateway.

Please note: Toscani online will accept returns for refund if the purchase is made through the online shopping cart on full price merchandise. Please refer to the returns page for terms and conditions. Purchases of sale merchandise are considered final. In the interests of hygiene, we do not offer change of mind refunds on earrings, underwear or swimwear. 

We do not offer refunds on goods purchased with Afterpay. 


At Toscani, we strive to provide an enjoyable shopping experience for our customers

We welcome and encourage all types of feedback from you, whether it is positive or negative.

We love to know what we are doing right and how we can improve.

So get typing and let us know what’s on your mind at customercare@toscani.com.au