Once an order has been placed for a gift voucher you will be contacted via email from a customer care representative within 1 working day to finalise the details of your voucher. We will need information such as the recipient’s name, address or email address, and any special message you would like to include.
You can choose if you would like the voucher to be sent via email or the voucher can be delivered in our signature black and white packaging. A delivery notification will be emailed to you for your reference if you wish for the gift voucher to be posted.
Gift vouchers bought via Toscani Online can only be used online and not at one of our stores.
Gift vouchers are valid for 12 months.
Vouchers cannot be purchased in conjunction with promotional offers and only one voucher can be purchased per transaction. At the time of redemption the user will simply enter the gift voucher code. The total value of the voucher must be used at the time of redemption.
Usual postage fees apply if you decide you would like the voucher delivered via post.